Privacy Policy

December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you make a booking, contact us, or apply to join our team.

Personal Information

  • Name, email address, and phone number
  • Booking preferences and special requests
  • Communication history with our team
  • Payment information (processed via third parties)

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you, and comply with legal obligations.

  • Process bookings and arrange appointments
  • Provide customer support and respond to inquiries
  • Ensure safety and security of all parties
  • undefined
  • undefined

3. Information Sharing

We do not sell or rent your personal information. We share it only when necessary and with safeguards.

  • All third parties are bound by confidentiality obligations
  • We minimize shared data to what is necessary
  • undefined
  • undefined

4. Data Security

We apply appropriate technical and organizational measures to protect your data. No online method is 100% secure.

5. Data Retention

We keep your data only as long as necessary for the purposes described and to meet legal requirements.

6. Your Rights

Depending on your location, you may have rights over your personal information.

  • Access, rectify, or delete your information
  • Object to or restrict processing
  • Data portability where applicable
  • undefined
  • undefined

7. Cookies and Tracking

We use cookies to improve site performance and user experience. You can adjust preferences in your browser.

8. International Transfers

Your data may be processed outside your country. We use safeguards for such transfers.

9. Changes to This Policy

We may update this policy periodically. Material changes will be posted with a new date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us using the details below.

Email: [email protected]

Phone: +44 121 769 4820

Response Time: We aim to respond within 48 hours.